As part of our Hand Built in Holland commitment and an added value to purchasing FFWD Wheels, every wheel purchased from an authorized source is accompanied by a five (5) year Crash Replacement Program valid to the original owner in addition to the 2 year international product warranty.
The Crash Replacement Program is a unique benefit offered to customers who have crashed or damaged their wheel(s). This no questions asked service is designed to get you back on the bike as soon as possible. The program offers a generous discount with 2 options depending on the wheel damage 1) a new rebuilt wheel (rim, spokes, nipples) using the existing hub or 2) a complete new replacement wheel if the hub is damaged.
Note: To submit a CRP claim, your wheel(s) must be registered and you must be the original owner. Click here to register your wheels.
To receive a CRP Return Authorization please complete the request form below.
CRP Return Details
- A Return Authorization will be issued within 1-2 business days.
- Print the Service/CRP Return Form emailed from customer service with your RA# and include with your shipment.
- Properly pack and return your wheel(s) via a prepaid traceable service (UPS, Fed Ex, USPS) to the address provided with the RA#.
- CRP lead-times are typically 10-14 business days after receipt, but may vary based on seasonal demands.
CRP PRICE LIST - 2020
|Wheel Type||CRP Price (Per wheel)|
|Full Alloy Clincher||$260.00|
|Carbon Alloy Clincher||$585.00|
|Full Carbon Clincher||$650.00|
|Full Carbon Tubular||$650.00|
Prices include return shipping costs back to customer.
*Subject to change without notice, please contact us for current prices.